The Effect of Perceived Service Quality and Consumer Satisfaction on User Loyalty for Grab-Bike Online Transportation. Experimental Student Experience, [S. l.], v. 3, n. 2, p. 524–530, 2023. DOI: 10.58330/ese.v1i6.247. Disponível em: http://jurnal.institutsunandoe.ac.id/index.php/ESE/article/view/247. Acesso em: 10 feb. 2026.