Work Capabilities of Village Government Officials in Public Services in Padaelo Village, Kajuara District, Bone Regency
DOI:
https://doi.org/10.58330/society.v2i2.371Keywords:
Employability, Service, Village Government.Abstract
The purpose of this study was to find out how the Work Capabilities of Village Government Officials in Public Services in Padaelo Village, Kajuara District, Bone Regency. The research method used is descriptive research method with a qualitative approach, while data collection techniques are observation, interviews and documentation. Data analysis techniques used include data collection, data reduction, data presentation and drawing conclusions. The results of this research refer to the theory of Hersey and Blanchard (2006). there are three indicators to measure the Work Capability of Village Government Officials in Public Services in Padaelo Village, Kajuara District, Bone Regency. Namely Technical Ability (Technical Skill), Human Relations (Human Skill), Ability to make Concepts (Conceptual Skill). The results of this study indicate that the work abilities possessed by Village government officials in general can be said to be good, but there are still some indicators that are not implemented properly. The authorities are still lacking in understanding society and human resources (HR) really need to be developed. Based on the results of this study, the authors suggest that village government officials should increase awareness and sensitivity in understanding the types of services needed by the community. Village government officials continue to hone their skills in formulating innovative ideas in services, in order to create good service delivery and provide satisfaction to the community.
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